Client Service
Agreement
Welcome to the Career Transitions Center of Chicago. The success of your transition is dependent on the effort you commit to it. The staff and volunteers of CTC are committed to you and your success. We will do our best to provide you with the training and support necessary so you can be at your best.
In order to access CTC services, each client understands and agrees to the following:
- To provide the services offered, CTC spends in cash and in-kind contributions more than $1000 per client.
- The CTC registration fee (your cost) is drastically reduced by donations from CTC alumni, faith communities, corporations, foundations, and individuals. The registration fee is $300 for a client’s first quarter ($200 for members of our sponsoring organizations). The fee for each subsequent quarter is $150 for all clients. Fees must be current to use the facilities of the Center and to participate in coaching or CTC Events and Programs. (New fee schedule effective 3/1/2011)
- In addition to paying your registration and renewal fees in a timely way, we ask, if you find CTC services valuable, to commit to supporting future clients of CTC by contributing to the organization once you have successfully completed your job search.
- Actively pursue your job search or career transition. During the next three months complete CTC’s prescribed transitions program which includes attending five skills development workshops, participating in a weekly peer group and meeting regularly with a job coach.
- As there is great value in the relationships created among the clients, agree to help and network with other clients as your time permits.
- Agree to follow the CTC Code of Conduct (found on the reverse side this document).
- Keep appointments with job coaches or cancel a minimum of 24 hours in advance if the appointment cannot be kept. CTC reserves the right to cancel the client’s membership without refund if two appointments are cancelled with less than 24 hours notice or missed without notification.
- For most, search or transition is completed within a year. After one year, clients seeking to renew membership submit their progress plan and indicate their intention for continued use of the Center. Client petitions are evaluated by the Executive Director, along with staff and coaches, to ensure mutual suitability.
Accepted by: Date:
______________________________ _______________________
(Client signature)
Important Notes:
- Most coaches are business professionals who volunteer their time to help clients. Not all of them are certified in coaching. CTC holds no liability.
- We will not share your information with third parties.
- CTC reserves the right to change any information without prior notice.
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